Qualifying supporters who purchased a ticket for the Carabao Cup Final will be participating in the UK Government’s ERP and will be asked to complete a consent form before attending the match. Please note that if this form is not completed entry to the stadium will not be permitted. A detailed overview of the ERP and the protocols that you will be asked to support can be found here. Further information about the consent forms and privacy notice can be found here.
The UK Government protocols indicate that Under 18’s are not permitted to take part in the ERP or attend the Cup Final. We also wish to draw attention to a specific reference in the ERP which explains that supporters who are clinically extremely vulnerable, living with someone who is clinically extremely vulnerable, or pregnant should not attend.
TRAVEL AND TRANSPORT:
Supporters travelling to Wembley Stadium from Greater Manchester or the surrounding area will be required to comply with the ERP and select a pre-determined method of transport either train, coach or car. At the point of ticket purchase, supporters must select - and if applicable purchase - their preferred mode of transport, subject to availability. This breaks down as follows:
- Train: 750 spaces priced at £80 for Standard Class and £130 for First Class
- Coach: 750 spaces priced at £50
- Car: 250 spaces
Trains chartered exclusively for the use of Manchester City supporters to travel to and from London will depart from Manchester Piccadilly at the following times: 10:20am, 11:55am.
A further train has been made available, departing Manchester Piccadilly at 12:55pm, traveling to Watford and not Euston as per the other two trains.
Official Club coaches travelling to and from Wembley Stadium will depart the Etihad Stadium at approximately 10:00am.
TESTING:
As part of the UK Government’s ERP supporters are requested to undertake a PCR test as close as possible to their attendance before the Cup Final and again five days after.
Supporters must also produce a negative lateral flow test within 24-hours of the Cup Final. The lateral flow test can take place from 13:30 onwards on Saturday 24 April.
It is your responsibility to organise the lateral flow test. For the avoidance of doubt, this test must be carried out at a rapid lateral flow test site. i.e. a lateral flow test taken at home will not allow entry to the event. This service is free to use. Without exception, proof of a negative lateral flow test must be provided upon arrival (SMS or email) to gain entry to Wembley Stadium.
Supporters will also be asked to provide evidence of their negative lateral flow test (SMS or email) at their point of departure in Manchester for those travelling by coach or train.
Details of how to book an at home PCR test can be found here.
TICKET ALLOCATION AND PRICING:
Two categories of match ticket are available to purchase, subject to availability, priced as follows:
Category 1 - £50
Category 2 - £40
1750 tickets will be made available to those with home addresses* in Greater Manchester and the immediate surrounding areas (Lancashire, wider Cheshire, and West Yorkshire) with the following postcodes: M, SK, BL, OL, WA, WN, PR, FY, BB, LA, CH, CW, BD, HD and HX .
250 tickets will be made available to those with home addresses* from Greater London and the Home Counties.
*as detailed on the Club’s ticketing system as of 12th April 2021.
Supporters who choose to travel by coach or train will receive their match ticket upon arrival at the Etihad Stadium or Manchester Piccadilly train station. Print@home tickets will be issued to those travelling by car or from the Greater London and Home Counties area.
Wheelchair
- Select any available wheelchair bay from one of the following blocks: 137 to 139 and 141 to 143.
- Select the quantity required as one ticket.
- This will automatically add your personal assistant’s seat to your basket.
- Within the basket, simply change the owner of the second ticket to that of your personal assistant.
Ambulant
- Wembley Stadium has advised Row 32 in Level 1 as being the most suitable for ambulant disabled supporters (Row 31 closed due to social distancing). Should you wish to, you may select another row that is available.
- When buying your tickets online, select two seats as close together as possible and change the owner of the second ticket to that of your personal assistant
If you have a specific seating requirement or need general access advice for Wembley Stadium, please contact the Access Team on +44 (0)161 444 1894 (option 1,2,2)
OFFICIAL MATCH TICKETS
The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets. Tickets are not transferrable, and we would like to remind supporters that they will be required to produce a negative lateral flow test upon arrival at Wembley Stadium.
RULES AND REGULATIONS
Tickets for this match are sold subject to the acceptance of The EFL Conditions of Issue and your consent to participate in the UK Government’s Events Research Programme (ERP). All tickets are sold subject to availability and are issued subject to Manchester City Football Club Limited’s terms and conditions of sale, and the applicable Ground Regulations of Wembley Stadium.
Supporter Services is open Monday to Friday, 9am to 5pm with the exception of Thursdays where we open at 10am. We are closed on weekends & Bank Holidays, except where there is a First Team home match. For queries, please call +44 (0)161 444 1894. To keep up to date with all the current ticketing information follow our official Twitter account, @MANCITYHELP
