We ask you to arrive at least 1-hour prior to kick-off to allow for security checks and ensure there are no delays in entering the stadium.
Arsenal’s Visiting Supporter Guide can be found here but key information is called out below.
TRAVELLING TO THE STADIUM
For directions to the Emirates Stadium, click here. Supporters travelling via public transport are asked to be mindful of other passengers travelling and respect the staff on board. We would recommend that supporters use the Transport for London twitter account @Tfl or visit their website for transport updates.
AVANTI WEST COAST
Cityzens receive 20% discount on Avanti West Coast on Advance off-peak travel. Please click here to book or for more information.
PARKING
There is no parking available and a Parking Scheme is in place in the surrounding residential areas.
OFFICIAL MATCH TICKET
Supporters are located in Blocks 20 – 23 of South East corner. Turnstiles open 90 minutes prior to kick-off. Please find the correct turnstile printed on your match day ticket. It is important that aisles are kept clear and supporter do not stand in the hatched areas. The Club accepts no liability for tickets purchased through unofficial channels.
TICKET COLLECTIONS
Supporter collecting tickets can do so with Photo ID from the Drayton Park Ticket Office, 75 Drayton Park, London, N5 1BU. The ticket office will be open from 12.30pm until 4.45pm. In line with collect in destination, any duplicate ticket requests must be collected by the original ticket purchaser. Duplicate requests cannot be submitted in an alternative name.
Supporters are advised to collect their tickets at least 60-minutes before kick-off to pass through security checks and enter the stadium in time.
FOOD AND DRINK OFFER
Refreshments are available in the Away Supporters’ Area at Emirates Stadium from two hours ahead of afternoon matches. There is an ‘Early Bird’ offer available up from when turnstiles open until 45-minutes before kick-off.
BAGS AND LUGGAGE
Supporters attending this match are advised not to take any bags unless essential. Small bags or backpacks (no larger than 16.5” x 12” x 6”) will be searched and tagged, in accordance with visiting supporter stand security procedures, which may cause a delay in entering the stadium. Suitcases, cabin bags or large luggage bags are NOT permitted inside the stadium. There are no ‘left luggage’ facilities at Emirates Stadium (nearest is located at Kings Cross Station).
NO SMOKING
The Emirates Stadium has a strict no smoking policy; the use of electronic cigarettes is also prohibited.
CODE OF CONDUCT: RESPECT THE BADGE
If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from visiting or home supporters, inside or outside a Stadium, contact a steward as soon as you can and report your concerns. The prohibited items information can be found here.
Manchester City is proud to support the Kick It Out campaign. Download the KIO reporting app today.
Should you require any information from Manchester City Supporter Services, the phone lines are open Monday to Friday, 9am to 5pm (closed Weekend’s and Bank Holidays). For this fixture, the Supporter Services phone line will be open from 8am until 5pm. You can also follow @MANCITYHELP for the latest service and ticketing information. Arsenal general enquiries can be contacted on 020 7619 5000.
