Community Shield

Wembley Stadium

Manchester City
Manchester City

BST

Manchester United
Manchester United FC

Ticket Information

The Club has received an allocation of 34,492 tickets, including 100 wheelchair bays and a number of tickets for ambulant supporters. 

From this allocation, the following groups will receive tickets for this match: Season Ticket Members, Seasonal Hospitality Members, Owner, Board of Directors, Football Management, Players, Club Officials and Staff, Former Players, Club Partners and the Man City Supporters Club. 

We would like to remind supporters that we advise against booking travel or accommodation for fixtures until they secure a ticket. Fixture dates and kick-off times can change at any time. Please note, persons under the age of 2 are not permitted entry to the stadium. 

Season Ticket Members aged between 18 to 25 years (based on the supporter’s age on 1st August 2024) can purchase from an exclusive allocation of away match tickets on the first day of sale. Any tickets that are not purchased on this day will be added to the wider Season Ticket Member allocation. 

Tickets for this match will be issued as mobile tickets which you will be required to add to your Apple/Google wallet.

The mobile ticket link will be sent to the lead booker no later than 5 days prior to the match.

Key Details

  • Allocation: 34,492
  • On sale: Thursday 11th July
  • Pricing: £30.00 - £75.00 
Category Adult* Under 18 & Over 65*
Level 2 £75 £65
Category 1 £55 £45
Category 2 £45 £35
Category 3 £35 £25
Category 4 £30 £20

*Eligible disabled supporters will pay the Category 4 pricing regardless of the position of seating. See Terms & Conditions or contact the Club for more information.

You can view the Wembley Stadium plan here or get a view from the seats by clicking here. Please note, the back of blocks 132 to 135 are classed as safe-standing areas. 

Official Club Coach Travel

Official Club Coach Travel is now available to purchase. A return journey will be available priced at £50 per adult, £40 for juniors.

Coaches will depart from the Etihad Stadium and you will be contacted by Sportsworld with timing information closer to the date of the match.

Official Club coach travel will be offered during your match ticket purchase journey, online and can be purchased below.

BUY COACH TRAVEL

Points Date Time
Season Ticket Members can purchase two (2) tickets at the following time: 
18,000 Thursday 11th July  10am
16,000 Thursday 11th July  1pm
14,000 Thursday 11th July  4pm
12,000 Friday 12th July  10am
10,000 Friday 12th July  1pm
7,500 Friday 12th July  4pm
5,000 Monday 15th July  10am
2,500 Monday 15th July  1pm
All Monday 15th July  4pm
Cityzens Matchday and Cityzens Junior Members that attended 3 or more home games in season 23/24 can purchase two (2) tickets at the following time: 
Any Tuesday 16th July  10am
All existing Cityzens Matchday and Cityzens Junior Members as of the 25th June 2024 that have previously bought a ticket at the Etihad Stadium can purchase two (2) tickets at the following time: 
Any  Tuesday 16th July  1pm 

Should any tickets remain; further selling criteria will be announced on the website. 

 

Please ensure you are assigning each ticket to the member or season ticket member you are purchasing for. 

The Club has received an allocation of 100 wheelchair bays and an allocation of ambulant seats, both with an extra seat for a free personal assistant if required. Qualifying disabled supporters can purchase online as follows; 

Wheelchair  

  • Select any available wheelchair bay from one of the following blocks:
  • 123 to 126, 128 to 130, 132 to 135, 137 to 139, 141 to 143 and 539 to 540
  • Select the quantity required as one ticket.
  • If you have a personal assistant registered on your account, their seat will automatically pull through to your basket.
  • Within the basket, simply change the owner of the second ticket to that of your personal assistant  

Ambulant 

  • Wembley have advised that Row 31 in Level 1 is the most suitable for ambulant supporters, although you can buy anywhere. 
  • When buying your tickets online, select two seats and change the owner of the second ticket to that of your personal assistant (if you have one registered on your Man City account).
  • You can also purchase by calling +44 (0)161 444 1894. Booking fees apply.
  • If you have a specific seating requirement or need general access advice for Wembley Stadium, please contact the Access Team on +44 (0)161 444 1894.

The Club may allow a Disabled Supporter to bring a free of charge Personal Assistant to the Match played at the Ground (save where a Disabled Supporter is aged 13 or under, as all supporters within that age bracket must be accompanied by an adult aged 18 and over to attend the Match) subject to the following conditions

Find out everything you need to know about visiting Wembley Stadium  

As guardians of this great Club, we all have a responsibility to act as ambassadors of not only Manchester City, but also the City of Manchester. On your visit to Wembley Stadium, please respect the stewards and staff at the Club and we ask that you: 

  • Remain in the seat that you have purchased. 
  • Keep your ticket with you at all times. 
  • Do not block the aisles or gangways. 
  • Do not smoke. 
  • The use of pyrotechnics, flares and smoke bombs is strictly prohibited 

Entry to Wembley Stadium will be granted on the presentation of a valid ticket purchased from the Club. The Club excludes all liability to any supporter who is denied entry to Wembley Stadium a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets. 

All tickets for this match are sold subject to availability and are issued subject to the 2024 FA Community Shield Terms and Conditions of Sale  and the applicable Ground Regulations of Wembley Stadium. 

It is important to note that tickets cannot be returned within 7-days of the match in line with our refund policy. 

Away match FAQs

If you have not received your away match ticket on the last working day before the match, please contact Fan Support by calling +44 (0)161 444 1894 and we will arrange a ticket for collection at the away ground. 

The ticket must be collected by the owner of the ticket with photo ID.

Fans who have an arranged collection will be sent information of how to collect their ticket.

Supporters purchasing tickets online will need to have a valid email address which is already registered with the Club, and a valid Supporter Number before they can log into their account online.

 

If any supporter has forgotten their password, they will have the option to request a new password which will be sent to their registered email address. You can also view your ticket points online by logging in here, and clicking ‘My Account’.

There is a limited allocation for juniors to purchase at the same time as a qualifying adult. At the point where the adult qualifies, they can also purchase one junior ticket regardless of the junior’s ticket point status.

Once this limited allocation has been sold, no further tickets will be available, and all junior supporters must then qualify in their own right to purchase an away ticket.

Tickets for away matches will be dispatched via Royal Mail approximately 10 days before the match and will be sent to the lead supporter in the transaction.

Mobile Tickets will be emailed to the lead purchaser approximately 5 days prior to the fixture.

You will not receive ticket points for away match tickets. 

Criteria for away match tickets for the 2024/25 Season are released approximately 4 weeks in advance of the match. 

Tickets are available to purchase online or over the phone* on +44 (0)161 444 1894. Tickets are sold subject to qualifying criteria.

Supporters who are registered as disabled with the Club as disabled are able to purchase tickets online or by calling the Access Team +44 (0)161 444 1894.

*Please note, that tickets purchased over the phone will incur a booking fee of £2.50. Our match ticket phone line is open from 9:30am-5:15pm, Monday to Sunday.

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